Brief Description

Business Process: 3.4.4.1b Enroll in Non-Billed Budget

Process Type: Sub-Process

Parent Process: 3.4.2 Develop Insight and Understanding

Sibling Processes:

•	4.3.1.1 Processing Payments

•	4.3.3.1b Process Monitored Non-Billed Budget Payments

•	43.3.1c Process Unmonitored Non-Billed Budget Payments

•	4.2.2.10b Manage Monitored and Unmonitored Non-Billed Budget Billing

•	3.4.1.1 Manage Contacts

•	3.3.2.2. Start Non-Premise Based Service

•	3.3.2.4 Stop Non-Premise Based Service

•	3.4.4.1a Enroll in Budget

This process describes the Non-Billed Budget (NBB). It is a payment plan that allows customers to pay set amounts at specified intervals. Non-Billed budgets may be used when billing is infrequent and provides customers with a mechanism to make smaller payments more frequently. Bills are not created for the Non-Billed Budget's scheduled payment. Customers may have a payment coupon book, however must remember to make payments at the scheduled intervals.

A Non-Billed Budget is a special type of budget or payment plan that encompasses three major elements:

•	A set of scheduled payments

•	The business rules used to recommend and potentially renew the payment schedule

•	The business rules that govern the financial impact on the current and payoff balances of the SAs covered by the payment schedule.

The process is triggered when the customer contacts the organization requesting Budget plan options. Based on established business rules, the CSR or Authorized User then decides to create a Non-Billed Budget for the customer.